Network Operations Technician - Internal Only (Current RT Employees Only)

SUPPLEMENTAL QUESTIONNAIRE AND OFFICIAL DMV PRINTOUT ARE REQUIRED AT THE TIME OF APPLICATION

BRIEF DESCRIPTION
Support the District’s network infrastructure, including configuration, installation, maintenance, and operation of network equipment, servers, fiber optic and cabling systems, network and digital storage systems, wireless devices, network and digital video recorders and security cameras, SmartCard system components and devices, and fare and ticket payment systems. Troubleshoot, diagnose and resolve network/server problems and provide input on performance/reliability reports. Serve as on-call representative for after hours and weekend field support.

Assists with performing field maintenance, inspection, configuration, repair and replacement of network, communications and surveillance infrastructure and equipment, including communications cabinets, radio antennas, cabling, wireless access points, network switches, patch cables, splice cases, surveillance cameras, digital video recorders, digital messaging signs, SmartCard system components, fare and parking vending systems, public address system components, power supplies, uninterrupted power supplies, cooling fans, etc. Maintains associated systems documentation. Assists with resolving server and storage system health and performance issues by monitoring server and storage system performance, security and error logs. Researches server and operating systems, system patches, driver updates, hot fixes and firmware updates. Performs server hardware maintenance and upgrades, including component removal and installation. Maintains associated systems documentation. Assists with resolving network health and performance issues by monitoring network performance, security and error logs and reviews syslog and simple network management protocol (SNMP) event data. Researches network switch/wireless access point/router updates. Performs network hardware maintenance and upgrades including component removal and installation. Maintains documentation on associated network configuration changes. Participates on project teams for communications and network infrastructure expansion and upgrades. Prepares project reports, maintains project schedules, spreadsheets and databases. Acts as technical liaison on District led projects and provides project communications updates through emails, memos, telephone calls. Maintains associated project progress documentation. Other related duties as assigned.

Education: Associate’s degree, diploma or equivalent from an accredited college, technical, business, vocational or correspondence school in Computer Science, Computer Engineering or a related field. Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.

Experience: One (1) year experience supporting multi-server network environments, video surveillance systems and/or wireless networks.

Special Requirements, Licenses, and/or Certifications: Must possess a valid Driver’s License at the time of application and have a satisfactory driving record as defined by the District.

Candidates must submit an official DMV printout, dated January 19, 2017, or thereafter, at time of application in order to be considered. Only official DMV printouts issued by the Department of Motor Vehicles are acceptable. Online DMV printout will not be accepted.

Proof of required education beyond high school, such as college transcripts, diplomas, licenses and/or certificates must be submitted at the time of application, if not substituting experience for the education requirement.

The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application, supplemental questionnaire, official DMV printout and proof of education as outlined above are required for this position. Applications, supplemental questionnaires and job announcements are available at Human Resources, 2810 O Street, Sacramento, CA 95816, or through our website at www.sacrt.com.

Completed employment application, supplemental questionnaire, official DMV printout and proof of education, as outlined above, must be submitted to the Human Resources Department not later than Wednesday, February 1, 2017 at 5:00 p.m. RT does not accept e-mail applications, on-line applications, or late applications regardless of postmark. RT will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298.

RT is an Equal Opportunity Employer. EOE – Minorities/Women/Disabled/Veterans

This position falls under the AFSCME, Local Union 146 Collective Bargaining Unit.

Please click here for the Employment and Supplemental Questionnaire