Rancho Cordova, CA:
What service improvements are scheduled for Rancho Cordova and do they include Sunrise Station and Sunrise -Douglas neighborhoods. Thank You, Donald Childs
Reply: Thank you for asking, we are in the process of developing several potential service improvements in Rancho Cordova, including potentially more Rancho CordoVan service to the Douglas Blvd area, commuter service on the Sunrise Blvd corridor, and potentially greater coverage and hours of service in the Zinfandel office park area. We are looking at a potential September 2021 implementation for these service improvements.
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Sacramento, CA:
When will the new fare machines be stocked with Connect Cards for purchase ?
Reply: At this time staff is focused on completing the installation and field testing of the new fare vending machines. Once that is complete, we will focus on integrating the systems to allow for Connect Card fares to be loaded at the machines.
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Sacramento , CA:
I clean up at my local light rail stop to help keep it clean. There are a few things I consistently see that would make the stops a bit better. Cigarette butt disposal containers. So many butts thrown on the ground everywhere. Why can’t there be containers specifically for cigarette butts attached to every trash can? More trash cans needed, especially at the far ends of the train stop. It makes it difficult to throw away when the train is coming and it’s too far to reach, so it gets thrown on the ground. Can the stops be beautified more? Updated drought tolerant flowering plants, added shade trees, remove old woody shrubs, and update sprinkler systems? If it is clean and pleasant looking, it would invite those that would not normally use the Light Rail. Also, I would encourage an “Adopt-A-Stop” as a way to get the community involved and take pride in keeping their stop clean. This volunteering would be free labor and involve the neighborhood while removing the workload from RT. There are a lot us who clean them just because, and they would love to have support from RT to continue to do so. Thank you.
Reply: Thank you for helping us keep our stations clean, that is one of our top priorities. We currently have an "Adopt-A-Station" program, which stations are assigned to SacRT employees. I'm sorry to hear that cigarette butts are an issue at your station, as smoking is prohibited in our stations, we will take a closer look at that issue. If you do see any issues at stations or bus stops, you can also report it on the free Alert SacRT App. You can send a text and/or photo directly to our Security Operations Center, which will have staff assigned to the station to clean up or fix any issues.
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Sacramento, CA:
With the great news that has been mentioned in this forum in previous sessions about SmaRTride as well as low floor light rail vehicles, 15-minute Gold Line frequency to Folsom, and the opening of the Morrison Creek Station happening shortly, is there any good news that you’re able to share in regards to the fixed route bus side of the house that riders could benefit from?
Reply: We are looking at bus service improvements in the Rancho Cordova area that could take effect this fall as well as a restoration of the 142 Airport Express bus. More information will be available in the coming months.
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South Sacramento , CA:
Will Connect Card be on IPhone one day as the Clipper card doing in the Bay Area?
Reply: Connect Card is a card based electronic fare system in which all of the fare information is stored directly on the card and therefore can not be stored on a cell phone. Clipper is transitioning to an account based electronic fare system where the fare information is stored in an online account and can be redeemed by either a smart card or cell phone.
SacRT is considering technologies similar to this as we look towards the future of fare payment for transit riders. In fact, SacRT has partnered with the California Integrated Travel Project to launch a demonstration program that will soon allow passengers to pay their fare on board light rail vehicles using a contactless credit/debit card, Apple Pay, Google Pay, etc. More information of this demonstration program will soon be made available to the public.
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South Sacramento , CA:
Now that E-Tran will be annexed come July 1st, will there be any service improvements in the future, especially with Route 56?
Reply: Under the agreement, SacRT will not make any changes to the routes for at least the first six months. But we are looking at ways to improve service in the future. We will be adding more information to the website next week about the annexation, visit sacrt.com/elkgrovetransit for more information.
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Sacramento, CA:
Thank you for instructure meeting on new light rail low floor cars .I am still concerned about this new ramp ? Will you explain about policy of 90 minutes? And when full Map from Elk Grove to Folsom , the Airport for ADA and difference for Senior Riders Thanks
Reply: Thank you for your questions. As for the new low-floor light rail vehicles ramps, more information is coming soon.
The 90-minute practice on SacRT GO paratransit trips was discontinued on May 3, 2021. SacRT GO Reservation Specialists will now schedule a return trip at the requested time or as close as possible to the requested time. If you have any other questions please contact a SacRT GO Reservation Specialist at 916 321-BUSS (2877), select option #2, for reservations select option #2 again. The reservations line is open from 8:00 a.m. to 5:00 p.m.
As for the updated ADA map, we should have a new map available prior to July 1, 2021.
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