SacRT Job Announcements

Dispatcher (Elk Grove Service) - Internal/External

Brief Description

Human Resources Department

2810 O Street Sacramento, CA 95816

Phone: (916) 556-0298

Email: EmailApplications@sacrt.com

Fax: (916) 457-7194

SUPPLEMENTAL QUESTIONNAIRE AND OFFICIAL DMV PRINTOUT ARE REQUIRED AT TIME OF APPLICATION

Essential Functions

• Takes client calls and communicates issues with Operators and management or Dispatch.

• Monitors radio, telephones and on-road provision of service to ensure quality.

• Monitors and completes Operator sign-in and sign-out daily.

• May dispatch Operators to ensure adequate disbursement of trips between all assigned routes.

• Monitors daily system performance.

• Participates in analysis and review of operating performance.

• Notes closed and/or late starting of routes and communicates same to management and/or Superintendent as appropriate.

Minimum Qualifications

POSITION STATUS
This position will be considered a “termed” position, operating Elk Grove Services, and incumbents should recognize the position could be eliminated if the contract is terminated.

MINIMUM QUALIFICATIONS
Education: Graduation from high school or equivalent.

Experience: Two (2) years of Customer Service experience required. One (1) year previous Dispatcher experience preferred. Previous experience with Trapeze software preferred. Bilingual desirable ( understand and speak fluent Spanish).

Licenses/Certifications: Must possess a valid Driver’s License at the time of application.

Other Requirements: Must have a satisfactory driving record as determined by the District. Must have the ability to pass pre-employment physical/drug screen and Department of Justice criminal background check; must have a verifiable work history and pass employment reference check. Must comply with drug and alcohol testing provisions for safety-sensitive employees as required by the FTA, Department of Transportation (49 CFR, Parts 40 and 655).

Candidates must submit an official DMV printout at time of application, dated no more than ten (10) days prior to the date you submit your application, in order to be considered. Only official DMV printouts issued by the Department of Motor Vehicles are acceptable. Online DMV printout will not be accepted.

Filing

The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application, supplemental questionnaire and official DMV printout, as outlined above, is required for this position. Applications, supplemental questionnaires, job announcements, and copies of the complete job description are available at 2810 O Street, Sacramento, CA 95816, or through our website at www.sacrt.com.

Completed employment application, supplemental questionnaire and official DMV printout, as outlined above, must be submitted to the Human Resources Department. RT does not accept late applications regardless of postmark and will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298.


RT is an Equal Opportunity Employer EOE - Minorities/Women/Disabled/Veterans.

This position falls under the ATU, Local 256 Collective Bargaining Unit

Please click here for the Employment and Supplemental Questionnaire