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• Operates assigned coaches by following safe, defensive driving practices
• Maintains schedules, follows prescribed routes, collects fares, validates passes, operates radio, makes announcements, and enters announcements into automated system
• Performs pre-trip safety inspections, identifies potential safety concerns, and promotes passenger safety awareness
• Reports coach trouble/malfunctions, traffic problems, road hazards and accidents
• Reacts to and manages passenger conflicts as well as disruptive/hostile/abusive passengers. Reports unusual activities to Police
• Assists passengers with directions, information, rules and regulations. Assists with 911 emergency situations as directed, assists boarding/exiting passengers, assists with securing carts strollers, luggage and other belongings.
• Completes paperwork including, but not limited to, time slips, day card, arrival and departure times, occurrence/incident reports, passenger counts, types of fares used, and log books
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POSITION STATUS
This position will be considered a “termed” position, operating Elk Grove Services, and incumbents should recognize the position could be eliminated if the contract is terminated.
MINIMUM QUALIFICATIONS
Education: Graduation from high school or equivalent.
Experience: Two (2) years of customer service experience that includes providing information and/or assistance directly to the public OR 1 year of previous transit operator experience.
Licenses/Certifications: Must possess a valid Driver’s License at the time of application and have the ability to obtain a valid California Class B Driver’s Permit with endorsement(s) prior to the start of employment.
Other Requirements: Three (3) years of verifiable driving experience with a satisfactory driving record as determined by SacRT. Must be 21 years of age; must have the ability to pass pre-employment physical/drug screen and Department of Justice criminal background check; must have a verifiable work history and pass employment reference check. Must comply with drug and alcohol testing provisions for safety-sensitive employees as required by the FTA, Department of Transportation (49 CFR, Parts 40 and 655). (See job descriptions for complete list of special requirements, licenses and/or certificates.)
Candidates must submit an official DMV printout at time of application, dated no more than ten (10) days prior to the date you submit your application, in order to be considered. Only official DMV printouts issued by the Department of Motor Vehicles are acceptable. Online DMV printout will not be accepted.
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The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application, supplemental questionnaire and official DMV printout, as outlined above, is required for this position. Applications, supplemental questionnaires, job announcements, and copies of the complete job description are available at 2810 O Street, Sacramento, CA 95816, or through our website at www.sacrt.com.
Completed employment application, supplemental questionnaire and official DMV printout, as outlined above, must be submitted to the Human Resources Department. RT does not accept late applications regardless of postmark and will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298.
RT is an Equal Opportunity Employer EOE - Minorities/Women/Disabled/Veterans.
This position falls under the ATU, Local 256 Collective Bargaining Unit
Please click here for the Employment and Supplemental Questionnaire
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