North Sacramento, CA:
Are station platform modifications on the schedule for construction projects in 2026? Specifically, I am interested in when the Arden/Del Paso Station, Marconi/Arcade Station, and the Watt/I-80 Station are scheduled for? Will regular bus routes remain available during the construction,
or will the regular bus routes need to have alternate layover locations because of construction potentially interfering with normal layover areas? Thank you.
Reply: Thank you for your question about the Blue Line station platform modifications. At this time, we do not have a finalized construction schedule for the Arden/Del Paso, Marconi/Arcade, or Watt/I-80 stations. Once a contractor is on board, we will develop and share a detailed construction timeline, which is expected to be available by spring 2026.
As part of the planning process, we will also coordinate bus route layover locations and a bus bridge (shuttle service between stations) to ensure continued access during construction. We appreciate your patience as we work toward these important system upgrades.
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Downtown-Alkalai Flat Neighborhood, CA:
Is another 15-Day shutdown planned again for construction at the Dos Rios Station, and if so, when, or was the one that happened in November the only one that will be of that length in dates for the blue line and an associated bus bridge?
Reply: Thank you for your question about future construction impacts at the Dos Rios Station. Yes, there will be another planned shutdown in early 2026 to connect the new track at the future Dos Rios Station into the Blue Line mainline. The exact dates are still to be determined.
The good news is that this upcoming closure is expected to be shorter than the 15-day shutdown that occurred in November. Thanks to progress during the first closure, the contractor was able to complete more work than anticipated, which will help reduce the duration of the next shutdown.
As with the previous closure, a bus bridge will be in place to maintain service during the construction period. We'll share more details as soon as the schedule is finalized.
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carmichael, CA:
How many of the S700's have been delivered to date?The highest numbered unit that I've seen(in service or in the yard)is 432,and I've also seen some newly delivered units not yet numbered.
Reply: Thanks for your question! As of now, 33 S700 light rail vehicles have been delivered, with unit 433 just delivered yesterday. We currently have funding for 59 vehicles and are actively seeking funding to expand the fleet to up to 76 vehicles.
We’re excited to continue modernizing our fleet to improve reliability, accessibility, and the overall rider experience. Thanks for keeping an eye on the progress!
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Folsom, CA:
Why does SacRT run the tiny Ex-Smart Ride buses instead of an all big bus fleet on the F10 like they used to? It seems like SacRT is losing confidence in its Folsom bus infrastructure.
Reply: SacRT uses the smaller buses on the F10 route primarily due to safety and operational constraints. The F10 includes several tight turns and narrow roadways that are not suitable for 40-foot buses. While we previously used 30-foot diesel buses, ongoing maintenance issues with that fleet have limited their availability. As a result, the smaller former Smart Ride vehicles are currently the safest and most reliable option for maintaining service on the F10.
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Folsom, CA:
Why is the holiday bus running on the Express route F20 instead of the F10?
Reply: The Holiday Bus is a full-size 40-foot vehicle, which unfortunately cannot safely operate on the F10 due to turning radius and roadway limitations. The F20 Express route, on the other hand, can accommodate larger buses, making it a better fit for the Holiday Bus while still serving the Folsom community.
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Sacramento, CA:
My question is why does it seem like pushing updates to schedules/bus route maps is so slow to the 3rd party apps like Google Maps? In other cities especially if there are detours/schedule changes, alerts, etc. those are pushed out to the third party apps on a priority basis, well in advance. The agency just has to supply the information. For example the CIM is this Sunday and if I didn't know about SacRT's Facebook page I wouldn't know there are planned bus bridges and detours.
Reply: We recognize that timely updates to third-party apps like Google Maps are essential for helping riders plan their trips, especially during detours or special events like the California International Marathon (CIM).
To improve this, SacRT recently purchased a new system specifically designed to help us push real-time updates, including schedule changes, detours, and alerts more efficiently to third-party platforms.
Right now, we’re in the internal testing and training phase to ensure the system works as expected. Once fully implemented, we will be able to prioritize and automate updates, so riders can see accurate information in third-party apps in real-time. For rail services, we are still in the process of procuring a similar system to provide the same level of real-time communication.
We appreciate your patience and feedback, it helps us continue improving the rider experience across all platforms.
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Folsom, CA:
Why do the light rail trains still end early on Sunday? For example, there are numerous Golden 1 Center events that go into the late night all week long that would be covered on every other day of the week at those times.
Reply: Thank you for your question. The primary reason light rail service ends earlier on Sundays is due to funding limitations. Extending service hours requires additional staffing, maintenance, and operational resources. That said, we understand the importance of aligning service with major events like those at Golden 1 Center, and we continue to explore opportunities for expanded service as funding becomes available.
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Folsom, CA:
On the topic of Sunday service, the single car trains get crowded real quick. It would be nice if Sundays had two-car trains like the rest of the week.
Reply: We appreciate your feedback. On Sundays, we typically operate single-car trains to help reduce wear and tear on the fleet and because ridership is generally lower. However, we actively monitor ridership levels, and if we see consistent crowding, we can and do adjust by adding a second car when needed. Your input helps us make those decisions, thank you!
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Folsom, CA:
It seems some wheelchair passengers are having a difficult time getting on the low-floor trains because of the ramp's upward curve getting on. I think operators should be responsible helping people get on the ramp if they have difficulties like with the old high floor trains.
Reply: Thank you for raising this important concern. With the new low-floor trains, operators are expected to remain in the cab at all times for safety and operational reasons. However, we recognize that some riders may need assistance. That’s why we’re working on a plan to have a Transit Ambassador, security guard, or officer on every train to assist passengers, including those using mobility devices. We’re committed to making our system accessible and welcoming for everyone.
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Sacramento, CA:
With the new Transit Connect app, it's not very user-friendly for a customer to have to "apply" a discount code in order to be able to buy discounted fares. It's an extra step that a rider that isn't tech savvy might not remember or figure out how to do. Any chance this could be updated so the fare-purchasing interface looks like the ZipPass app? The discounted fare options should be displayed in the main screen without having to "apply" a discount.
Reply: Thank you for your feedback about the Transit Connect app. We understand that having to apply for the discount when first using the new app can feel like an extra step, but it will be a better user experience than the ZipPass once that is set up.
We are updating our webpage at sacrt.com/TransitConnect with instructions on who qualifies for discounted fares and how to apply them in the app. The good news is that once a discount is applied and verified, it will remain available in your fare options for future purchases.
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Sacramento, CA:
On many of the alerts in the Alerts SacRT app when it's a 15+ or 30+ minute delay on light rail does that mean trips are cancelled? Wouldn't it be smoother operationally to just say trips are cancelled, like you do for the bus cancellations? One time the alert in the Alerts SacRT app did actually say a trip was cancelled (with the time and starting point of the trip) which is definitely more helpful than just saying "a Blue Line train is delayed 15+ minutes", without specifying which Blue Line train and where it's currently located. Thank you.
Reply: Thank you for your thoughtful feedback, you’ve raised an important point. We’re currently working with our Security Operations Center (SOC) to improve how we communicate light rail service disruptions through the Alerts SacRT app.
In many cases, a 15+ or 30+ minute delay may indicate that a trip is effectively cancelled, but we understand that this language can be unclear to riders. Our goal is to provide more specific and transparent alerts, similar to how we communicate bus cancellations including the exact trip time and starting point when possible.
We appreciate your suggestion and are actively working on enhancing the clarity and consistency of our alerts to better support your trip planning.
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Sacramento, CA:
Would SacRT consider covering every station, most bus stops and all tracks with a roof structure to support solar panels. You have the beginnings of the structure with your current electrical lines. Seems like this could pay for itself by selling the electricity to SMUD or storing it yourself in batteries.
Reply: This may make sense in some specific locations, but unfortunately, the costs of building those structures is prohibitive, even considering the potential revenue from SMUD. In some cases, the structures could actually interfere with the catenary system that supplies power to the light rail vehicles
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Sacramento, CA:
While I understand that funding is stagnant and that Sacramento does not receive funding like its state peers in the Bay Area and Los Angeles currently do, what service adjustments or service improvements is Sacramento Regional Transit looking into doing in calendar year 2026? Thank you. For example, do you plan on extending or expanding some routes while simultaneously eliminating other routes that may be redundant or not meeting the ridership expectations that the district has come to expect?
Reply: We are currently conducting a Comprehensive Operational Analysis (COA) to look at those questions and more. the COA will tell us where we need to expand service and where we might be able to reduce service to save money without unduly impacting our riders. If you'd like to learn more about the COA process, please visit https://www.sacrt.com/coa/
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North Highlands, CA:
Recently I was at the Watt/I-80 station and noticed black railing and black safety features for what looks to me like a completely different way to eventually go up and down stairs. May I make a suggestion, if you would allow me to? Would the contractors that are in charge of painting the railings please consider repainting the railings blue like the mini-hi ramp railings currently are and not leave them as black? I ask this because black is extremely hot to touch when hot summer temperatures affect and impact the region. Blue, being a SacRT main color may look and appear much better on high heat days and throughout the year too. Thank you for reading and listening to passenger suggestions.
Reply: That is a good suggestion. However, repainting the railing is not in the current project budget. We will keep this concern in mind for future designs. Thank you for the suggestion.
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North Highlands, CA:
I read on your website about the new open-air stairway that will debut on Monday the 15th of this current month. Will the strong wooden plywood that is currently on display be eventually replaced with a wrought iron access gate that would be open during service operating hours and yet locked when buses and train are not operating during the overnight hours?
Reply: Thank you for your question. The West stairs are on schedule to reopen on Dec 16th; however, current design plans do not include a gate at the top of the new stairs.
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Citrus Heights, CA:
The City of Citrus Heights is planning a project called “Sunrise Tomorrow” which will replace and beautify the now dilapidated Sunrise Mall. How will this redevelopment project impact what routes and services SacRT provides along Sunrise, Madison, and Greenback in the affected area, or will the project have no bearing on what service you provide today versus what you may provide in the future?
Reply: We are well aware of this project and the high potential for a transit center of some kind along the very busy Sunrise Boulevard corridor. We are discussing this with Citrus Heights but at this point in the process there is nothing specific to report about our future plans for that location. We are following the progress of Sunrise Tomorrow and continuing to work with Citrus Heights.
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Natomas, CA:
Will Regional Transit consider eliminating Route 142 in 2026 and expanding Route 11 to/from the airport instead? We need a bus route in Natomas to SMF, and Route 11, considering that it goes Downtown, whereas Route 13 does not, is a better solution, if you ask me. Also, Route 142 is a bit redundant with YoloBus Route 42A and Route 42B. Thank you so very much.
Reply: SacRT is in the process of conducting a Comprehensive Operational Analysis, (COA) looking at all of our routes, connections, and services to see how we can improve, do more with less etc. I would urge you to get involved with the COA process, and learn more at https://www.sacrt.com/coa/
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Sacramento , CA:
Often travel to Bay Area via RT-Amtrak-BART Why is the Sacramento region not in the Clipper system. Seems strange to need 3 systems for the trip.
Reply: Thank you for the question. SacRT Has been working with the state's California Integrated Travel Project (Cal-ITP) to make riding transit simpler and more cost effective. Cal-ITP is making it easier for public transit providers to purchase the key hardware and software needed to accept contactless payments through statewide contracts established by the California Department of General Services (DGS).SacRT has been installing the new software and recently rolled out our Transit Connect Ap.
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Sacramento, CA:
Why does it take the next day for the fares to appear on the Connect Card?
Reply: Thank you for this question. The Connect Card hardware on board the bus is not connected to the back office while the vehicle is in service. Connect Card Bus tap devices are updated when the vehicle returns to the yard at the end of each service day. Consequently, online fare purchases are unknown to the validation equipment until the following day in most cases for the bus fleet.
This issue will be resolved when phase II of Transit Connect is fully implemented during the second half of 2026. Transit Connect hardware will be connected to the back office at all times so customer fares will be available directly after purchase.
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Sacramento, CA:
I recently attended a SacRT Focus on the Future meeting. In the presentation, two scenarios were presented showcasing what could be done with a new funding measure of either 1/4 or 1/2 cent. How were those amounts identified? Has there been consideration for other scenarios, such as a full 1 cent or more?
Reply: There are many discussions ongoing about the potential for additional revenue. One of the organizations considering this is Sacramento Metro Advocates for Rail and Transit (SMART) You can reach them a their website at https://www.sactosmart.org/
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Sacramento, CA:
Could SacRT bring back SmartRide?
Reply: Unfortunately, the grant that was helping us fund the SmaRT Ride service was a one-time allocation and the service is too expensive on a per-ride basis to allow us to conitinue it. SacRT Flex replaced SmaRT Ride, and is aimed at income-qualified people, and those with mobility issues, but who may not require full ADA paratransit services. It is much less expensive to operate that service.
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East Sacramento , CA:
Will the 134 ever get its extra trips back at 3,4, and 5 pm?
Reply: We are conducting a Comprehensive Operational Analysis (COA) now to examine our routes, connections, and other service questions. So, I cannot answer your specific question right now, but if you want more information about our COA, or to get involved in that process, please visit https://www.sacrt.com/coa/
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