Customer Advocacy Online Feedback


Thank you for your inquiry to the Sacramento Regional Transit District Customer Advocacy Department.


To report incidents of personal injury, a legal issue or compensation, please contact the Risk Management department by
calling 916-556-0281 and request a Claim Report Form.  Please be advised that it is required that a claim form be filed no later
than six months after the date of the incident/accident.


Please fill in all required fields (*) and any relevant fields. Completed fields will be processed faster. 

If you have additional questions, please contact the Customer Advocacy department at  916-557-4545.

* required field.

Contact Information  Enter your contact information.
Your name*
First Name Last Name
Your address*
Zip/Postal code*
Email Address*
Contact Phone Number* Use numbers only (2141234567)
Contact Type Home Work Cell
Fax-Number (Optional)
Do you want to be contacted?

Route Information  Enter your route detail and relative narrative.
Route number and name
Boarding Location/Bus Stop Number/Light Rail
Station /Location of Incident
Destination or Direction of Travel
Coach/Vehicle/Train  Number
Date and time of incident *
(If there is no specific date, please use today's date)


Description of Employee

(male, female, badge #)

Briefly describe the situation you would like to report:

(please limit to 2000 characters)







  Sacramento Regional Transit District