Deputy General Manager
Monthly Salary Range:
$10,396 - $13,276
Annualized Salary Range:
$124,752 - $159,312
This is an executive-level position responsible for assisting the General Manager/CEO in carrying out the policies and programs of the District. Under policy direction, the Deputy General Manager is responsible for assisting General Manager/CEO in planning, developing, organizing, and directing the activities of the District. Incumbent provides highly complex and responsible direction for all areas of administrative programs; acts on behalf of the General Manager/CEO in his/her absence; and is accountable for accomplishing and furthering District and department goals and objectives within general policy guidelines.
This classification works under executive direction of the General Manager/CEO, which includes broad management responsibility for a large program or set of related functions. Work is usually received in terms of goals; review is received in terms of results.
This classification provides executive level oversight and strategic direction to all divisions within the District. This classification provides direct and/or indirect supervision to lower level personnel.
Duties may include:
Assist and support the General Manager/CEO by providing executive level management oversight and strategic direction to the Districtís divisions. Analyze and implement policies and procedures; assist in the development and modification of District short- and long-range plans; assist in the preparation of the Districtís overall financial plan and budget; and respond to and resolve public inquiries and complaints.
Plan, review, and evaluate the work of subordinate management and professional staff; direct the selection of assigned staff; and act as General Manager/CEO in General Manager/CEOís absence.
Confer with District management regarding operational and support service activities and programs; direct and interpret District policies and procedures; and ensure governmental and policy regulations are enforced.
Serve as project manager for a variety of special projects; facilitate project activities and resolve issues; and develop and submit project reports to the General Manager/CEO and the Board of Directors.
Select, motivate and evaluate personnel; resolve personnel concerns and issues; and provide for training and professional development.
Explain, justify, and defend District programs, policies and programs; and negotiate and resolve sensitive and controversial issues.
Maintain communication with other government agencies to coordinate regional issues and represent the District; and serve as liaison to executive managers, department heads, Board of Directors, and other external agencies.
Represent the Districtís interests and positions before legislative authorities at all levels of government; and recommend policies and procedures.
Physical and Mental Requirements:
(1) Mobility: frequent use of keyboard; frequent sitting for extended periods; occasional bending, squatting, and climbing. (2) Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. (3) Vision: constant use of overall vision; frequent reading and close-up work. (4) Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding and reaching. (5) Hearing/Talking: frequent hearing and talking in front of large groups, in person, and on the telephone. (6) Emotional/Psychological: frequent decision-making, analytical problem-solving, and interacting with employees and the general public with diplomacy and tact. (7) Environmental: work is primarily performed in an office setting.
Knowledge and Abilities
Required Knowledge of:
Principles, policies and practices of management and administration.
Policy development and implementation.
Supervision, training, employee and organizational development, leadership, team building, motivation and conflict resolution.
Budget development and administration.
Principles of administration and management, labor relations, and personnel management.
State and federal laws, ordinances, rules, and regulations affecting mass public transit.
Sources of federal, state, and local funding for public transportation.
Economic, political, social, and psychological factors related to providing public transportation.
Required Ability to:
Plan and direct the work of managerial and professional staff.
Effectively train and evaluate staff.
Prepare and administer complex budgets.
Apply collaborative work strategies and gain the cooperation of employees at all levels of the organization.
Analyze issues and develop alternative solutions.
Prepare and/or analyze and evaluate comprehensive written reports with recommendations.
Make effective oral presentations to a variety of audiences.
Establish and maintain positive working relationships with District personnel, union representatives, and members of the public using principles of good customer services.
Adapt to frequent changes in priorities and meet deadlines.
Work beyond normal office hours for evening and weekend meetings.
Conduct business travel within the state and to other states.
Utilize necessary aptitudes including the ability to understand instructions, numeric aptitude, problem solving and analytic abilities.
Verbal aptitude and public speaking ability.
Required computer skills with:
Common word processing software.
Common spreadsheet software.
Common database applications.
ERMS software concepts.
Accounting or operations software functionality.
Email and scheduling software.
Project management software.
Minimum Qualifications ó Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Required Prior Experience:
Ten years of increasingly responsible senior management/executive level experience, including five years of experience in the administration of departments and/or complex projects in a large public or private organization.
Familiarity with transit or transportation system activities and functions, and experience directly related to major functional areas managed, is highly desirable.
Required Prior Education:
A bachelorís degree in business, public administration or a related field from an accredited college or university. Six years of additional qualifying experience may substitute for the required education.