Job & Business Opportunities

Job Summary

This classification is primarily responsible for performing tasks in the following areas: Transit and Other Related Plan Drafting, Analyzing, and Reporting; Project Oversight and Management; Transportation and Financial Data Collection, Review, and Analysis; and Public Information Services. This is the journey, fully trained level within this series; incumbents are expected to be fully competent to independently perform the full range of duties. Work mainly involves the gathering and interpretation of data dealing with problems and difficult situations. Incumbents may put forth alternative solutions for consideration.

Supervision

Supervision Received: This class works under direction, wherein the employee receives general instructions regarding the scope and approach to projects or assignments, but procedures and techniques are left to the discretion of the employee.

Supervision Exercised: This class may provide indirect supervision to lower level personnel.

Distinguishing Characteristics

N/A

Essential Functions

A. Transit and Other Related Plan Drafting, Analyzing, and Reporting
Duties may include:
Develop and draft plans for new and modified transit services . Prepare various written communications including Board issue papers and service evaluations. Prepare maps, graphs, charts, and other visual aids to illustrate planning studies. Monitor and evaluate the effectiveness of plans, programs, and policies. Research, evaluate data, and draft updates to transit plans. Evaluate alternatives, develop findings, and present recommendations for management approval. Other duties as assigned.

B. Project Oversight and Management
Duties may include:
Define project scope and develop project work plans and schedules from inception to implementation. Identify personnel and equipment resource needs and coordinate and oversee supporting staff. Define activities, tasks, milestones, timelines, and deliverables for each project. Coordinate, monitor, and review progress of project tasks and activities. Prepare and present project progress reports. Advise Planning Manager and Executive Director of key issues to be addressed and resolved. Prepare and present recommendations to modify project scope, plan, and schedule. Assist Planning Manager in preparation, administration, and management of department work. Other duties as assigned.

C. Transportation and Financial Data Collection, Review, and Analysis
Duties may include:
Collect, maintain, update, and analyze ridership, traffic movement, operations, land use, and other data. Conduct and supervise ridership, transportation, and land use market trends research and analysis. Review, evaluate, and comment on tentative service changes, cost estimates, route maps, and other documents. Identify transit deficiencies and opportunities, evaluate alternatives, and develop findings and recommendations. Conduct field investigations and surveys. Advise management on feasibility and cost-effectiveness of service plans. Other duties as assigned.

D. Public Information Services
Duties may include:
Plan, organize, and conduct public outreach workshops regarding service development and modifications. Prepare and disseminate information on District planning projects to the public via email, website, and mail. Respond to public inquiries via telephone, email, written correspondence, and in person. Prepare and present service planning information to the District Board and at public meetings and hearings. Provide Public Information and Customer Relations staff with information on proposed and approved service changes. Staff public information outreach events. Represent the District with external interest groups. Other duties as assigned.

Job Demands

Physical and Mental Requirements:

• Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting.


• Lifting: frequently up to 10 pounds; occasionally up to 25 pounds.


• Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision.


• Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.


• Hearing/Talking: frequent hearing and talking, in person and on the phone.


• Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone.


• Environmental: frequent exposure to noise.

Knowledge and Abilities

Required Knowledge of:

• Principles, practices, procedures, and information sources of transportation.


• Socioeconomic, land use and development, environmental impacts, demographic, and travel behavior concepts.


• Ability to learn District transit service, including current bus and light rail routes and system expansion plans.


• Applicable local, State, and Federal laws and regulations governing transit.


• Methods used in developing and analyzing transit planning information.


• Project management techniques and methods.


• Business and management principles involved in leadership, team building, and organizational behavior.


• Principles, practices, and methods of productivity and supervision.


• Math concepts, including statistical analysis techniques.


• Economic and accounting principles and practices and reporting transportation/financial data.


• Communication and dissemination techniques and methods.


• Public relations methods to effectively interact, engage, respond, and validate public concerns.


• Active listening techniques and methods to diffuse and deal with angry citizens.


• The subject matter to effectively communicate to the public audience.


• Public speaking and presentation techniques and methods.


• Resource constraints related to vehicle availability, staffing, operations, funding, and budget.

• Learn District's ridership data collection methods.


• Find applicable planning reference materials.


• Oversee staff assigned to project team.


• Manage and prioritize simultaneous multiple projects.


• Developing service plans.


• Adapt and modify information content to meet the diverse needs of various audiences.


• Ensure that the service information disseminated by Public Information and Customer Relations is accurate and clear.


• Deal with difficult people and situations.


• Learn District and departmental operating policies and procedures.


• Learn departmental systems and methods.


• Learn department-specific tasks and procedures.


• Speak clearly and communicate messages to appropriate individuals.


• Organize information clearly and precisely.

• Common word processing software.


• Common spreadsheet software.


• Common database applications.


• ERMS software concepts.


• Accounting or operations software functionality.


• Email, contact management, and scheduling software.


• Project management software.


• Presentation software.


• GIS mapping software.

Minimum Qualifications — Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Required Prior Experience:
Two years of increasingly responsible professional planning experience.

Required Prior Education:
A Bachelor’s Degree in Planning or related field.