Job & Business Opportunities

Job Summary

This classification is primarily responsible for performing tasks in the following areas: Schedule Building Schedule Maintenance and Oversight; Transportation Data Collection, Review and Analysis; Document and Correspondence Preparation; Communication and Information Dissemination; Work mainly involves the gathering and interpreting of data dealing with problems and difficult situations. May put forth alternative solutions for consideration. This class typically does not supervise subordinate staff and receives supervision on a regular basis.

Supervision

Supervision Received: This class receives direct supervision while working toward a definite objective that requires use of a wide range of procedures.

Supervision Exercised: This class does not supervise subordinates.

Distinguishing Characteristics

N/A

Essential Functions

A. Schedule Building and Runcutting
Duties may include:
Attend internal and external meetings to gather information for service changes. Perform fieldwork on existing or new routes in preparation for creation or change to service. Report findings of fieldwork regarding existing and new routes. Design and create service schedule in conformance with District operator and vehicle quotas. Create vehicle blocks to optimize the efficiency of the vehicle assignments. Create alternative routing for non-revenue bus routings. Develop runcuts in compliance with federal and state law, as well as contractual obligations. Other duties as assigned.

B. Schedule Maintenance and Oversight
Duties may include:
Modify "TeleDriver" software parameters for cafeteria bidding. Input and analyze the legality of operator schedule bidding (signup). Update weekly operator bids. Create special services for SAR, schools, special events, and state holidays. Produce, distribute, and maintain inventory of pocket timetables, including creation of requisitions in SAP. Create and maintain bus stop data, route specific bus stop patterns, and ADA announcement databases. Create and distribute signup documentation; i.e. Create bus assignments to match the various fleet equipment types to the differing ridership demands of the District’s system. Other duties as assigned.

C. Transportation Data Collection, Review, and Analysis
Duties may include:
Perform ridership demographic studies. Monitor supplemental school service ridership and adjust service levels as necessary. Capture and maintain historical ridership data, and perform analysis using spreadsheet and database programs. Capture and maintain geographical coordinates of bus stops in relation to present and future bus routes. Analyze ride-check information to determine accuracy of scheduled service. Other duties as assigned.

D. Document and Correspondence Preparation
Duties may include:
Create written reports describing service, changes to service, and the implications. Create and maintain spreadsheets to display changes in ridership trends, costs of service, and other statistical data. Create and maintain databases to track inventory and information on a continuous basis. Answer questions and complaints from city officials or members of the public. Other duties as assigned.

E. Communication and Information Dissemination
Duties may include:
Provide Transportation with bid information and answer schedule-related questions and inform them of service changes due to detours, special services, or special events. Provide Call Center and Public Information with detailed service change information. Coordinate with Facilities to implement bus stop installation or modifications when service changes require stops to be created or moved. Provide cost analysis of service scenarios and estimates of manpower requirements for management and senior staff members. Assist the public, consultants, and schedulers from other transit properties with inquiries. Other duties as assigned.

Job Demands

Physical and Mental Requirements:

• Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting.


• Lifting: frequently up to 10 pounds; occasionally up to 25 pounds.


• Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision.


• Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.


• Hearing/Talking: frequent hearing and talking, in person and on the phone.


• Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone.


• Environmental: frequent exposure to noise.

Knowledge and Abilities

Required Knowledge of:

• Federal and state DOT laws and restrictions, as well as the current CBA with the Amalgamated Transit Union (ATU).


• Sacramento area streets and the related safety considerations of driving a transit bus.


• Transit operations and transit scheduling.


• Bus route demographics.


• Transportation bidding and extra board rotation rules.


• SAP procedures required to enter requisitions.


• Mathematical functions, statistics and statistical analysis.


• Proper English and grammar.

• Deal with short turnaround time to complete delayed schedule changes.


• Deal with difficult people and situations.


• Learn agency and departmental operating policies and procedures.


• Learn departmental systems and methods.


• Learn department-specific tasks and procedures.


• Speak clearly and communicate messages to appropriate individuals.


• Organize information clearly and precisely.


• Think critically and make sound decisions.

• Common word processing software.


• Common spreadsheet software.


• Common database applications.


• ERMS software concepts.


• Accounting or operations software functionality.


• Email, contact management, and scheduling software.


• Project management software.


• Presentation software.

Minimum Qualifications — Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Required Prior Experience:
One year of comparable work experience in a transportation service related industry, preferably in operations support.

Required Prior Education:
Two years of completed undergraduate college course work in Mathematics, Statistics or closely related field. An additional four years of qualifying experience may substitute for the required education.